Order Processing
Once we receive your payment through Stripe or PayPal, we will begin processing your order. Payments are typically cleared within 2-3 business days. After payment confirmation, we will start crafting your personalized hiking sandals.
Processing Time
Our custom-made hiking sandals are carefully handcrafted to meet your specifications. We usually complete the production process within 5-7 business days after payment has been cleared.
Shipping Methods and Times
Standard Shipping
For standard shipping, we use Indonesian Pos Export. The estimated shipping time to North America is approximately 7-10 business days. Please note that shipping times may vary depending on your location and any unforeseen delays with the postal service.
Expedited Shipping
If you need your order to arrive faster, please contact us at info@onlyonesandals.com. We can arrange expedited shipping through DHL or another international courier. Expedited shipping to North America typically takes around 3-5 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method you choose and your destination. If you opt for expedited shipping, additional charges will apply.
Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number so you can monitor your package’s journey to your destination.
International Shipping
We ship worldwide. Please be aware that international orders may be subject to customs duties, taxes, and other fees. These charges are the responsibility of the customer and are not included in our shipping costs.
Contact Information
If you have any questions or need assistance with your shipping options, please feel free to contact us at:
Email: info@onlyonesandals.com
Thank you for choosing OnlyOneSandals.com! We are committed to delivering your personalized hiking sandals with care and efficiency.